![Meet The Merchant - Bill Glodich Honda](/uploads/blog/1e00dbde94c72ee5169f950b526807c2.jpg)
At Banterra, we believe in being more than just a bank for your business. We strive to be your financial partner by offering products that fit your unique needs, building strong relationships, and providing support in every way we can to help your business succeed. One of the ways that we show that support is through Banterra’s “Meet The Merchant” blog series, which provides insight into the entrepreneurial journey of some of our featured business customers and then promoted through our marketing channels. Continue reading to learn more about Bill Glodich Honda, shared by General Manager, Mike Glodich. This nearly 80-year-old family business is located in West Frankfort, Illinois inside a historic 100+-year-old downtown building.
What Was The Inspiration Or Motivation In Starting Your Business?
The business was started by our father, Bill Glodich, in 1946 when he returned home from serving as a U.S. Marine in World War II. It has been a part of our family for so long that we wanted to continue this business endeavor for many years to come.
Did You Always Dream Of Becoming An Entrepreneur?
Dad made this a family business, so much in fact his knack for marketing penned the tagline, “Bill Glodich Honda Five Sons and Two Princesses” after my brothers, sisters and me. Because of that, my brothers and I have always loved the business and we have put our whole lives into it. It is a second home to us. Our nephew, Austin, is now working with us as we keep the family tradition going.
How Has Your Business Grown Over The Years?
Dad began as a Desoto/Plymouth dealership. He took on Honda in 1966 as a sideline. As gas prices began to rise, he saw the value of motorcycles. Knowing how great of a product Honda is, he decided to focus on that brand and eventually gave up the vehicles, eliminating the Plymouth car franchise. We have continued with Honda motorcycles, while also growing our product line to ATV’s, side by sides, generators and lawn mowers. We have recently added Country Clipper mowers to our selection. We are also proud to have a museum housing all the classic Honda products we have collected over the years.
What Have You Done To Achieve Such Growth?
We feel treating customers like family and providing great service is our recipe for success. After each product is sold, Honda sends out customer surveys that gather feedback on both sales and service. Based on those responses, we have received a 100% customer satisfaction rating every year since Honda started the survey six years ago. Because of that, we are honored to be recognized as the number one recommended dealer in the country by Honda six years in a row. Additionally, we are fortunate to have been awarded 17 Council of Excellence Awards by Honda as well.
What Is One Piece Of Advice You Would Give To Aspiring Entrepreneurs?
Focus on treating your customers well and honoring your word. Dad instilled in us to “Treat your customers like they are family.” If you follow this path, you will develop your loyal customer base.
How Does Your Community Play A Role In Your Success?
We are blessed and honored to have the support of Southern Illinois including long-time, loyal customers. Many are like family to us. It has been very rewarding to see generations of families become life-long customers.
Why Did You Decide To Partner With Banterra?
Dad was always good at picking winners, and he picked Banterra Bank to help support our business needs. We feel Banterra has the same emphasis on customer service as we do. A wonderful relationship has developed over the years, and they have always taken great care of us.
How Has Banterra Helped Your Business To Become More Successful?
Banterra has always supported us with any need we have had over the years. They have been a great banking partner and provide any resources we need. They offer the type of customer service we believe in.
Staying Connected With Bill Glodich Honda
If you are interested in learning more about Bill Glodich Honda and their product offerings, you can visit their website or stop by their storefront Monday-Saturday in West Frankfort. Additionally, be sure to give them a follow on Facebook.
Choosing Banterra As Your Business Banking Partner
Banterra is proud to support our business customers within our communities. Whether it is banking products, loan offerings, or treasury management tools, we are dedicated to solutions that fit the unique needs of your business. If you are looking to start or grow your entrepreneurial journey, and need a bank that is truly a partner, connect with our team today.
June 28, 2024 by Banterra Bank
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